1. Introduction

This privacy notice explains how we collect, use, and protect your personal data through your use of our website (www.jscleaning-uk.co.uk), including any data you provide when you contact us, request a quote, or book a service.

By using our site or submitting your data, you confirm that you are over 13 years of age.

Contact Details
Business name: J.S.Cleaning
Email address: info@jscleaning-uk.co.uk
Telephone: 0780 353 3694

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data. However, we encourage you to contact us first to resolve any issues.

2. What Data We Collect

We may collect and process the following data:

• Identity Data: name, title, date of birth

• Contact Data: address, email, phone number

• Transaction Data: details of payments and services provided

• Technical Data: IP address, browser type, time zone, device information

• Usage Data: how you interact with our site

• Marketing & Communications Data: your preferences in receiving information from us

We do not collect sensitive personal data.

3. How We Collect Your Data

We collect data via:

• Direct interactions (e.g. contact forms, calls, emails)

• Automated technologies (e.g. cookies and analytics tools)

• Third parties such as Google or Facebook (analytics and advertising)

4. How We Use Your Data

We use your data:

• To fulfil service requests or quotes

• To manage customer relationships

• To send updates or marketing (with your consent)

• To maintain our website and IT systems

• To comply with legal obligations

We rely on one or more of the following legal grounds: consent, contract, legal obligation, or legitimate interest.

5. Disclosures of Your Data

We may share your data with:

• Service providers (e.g. IT, hosting, marketing)

• Professional advisers (e.g. accountants, legal)

• Legal and regulatory authorities (as required)

All third parties must respect the confidentiality and legality of your data.

6. International Transfers

If any data is transferred outside the UK or EEA, we ensure it is protected using approved safeguards or your explicit consent.

7. Data Security

We implement suitable security measures to protect your data from loss, misuse, or unauthorised access. Access is limited to those who need it for business purposes.

8. Data Retention

We keep your data only as long as necessary for our purposes or to meet legal requirements. In some cases, data may be anonymised and kept for analysis.

9. Your Rights

You have the right to:

• Access, update, or delete your data

• Object to or restrict processing

• Withdraw consent

• Lodge a complaint with the ICO

To exercise your rights, contact: info@jscleaning-uk.co.uk

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their policies before providing personal data.

11. Cookies

We use cookies to personalise content and ads, provide social media features, and analyse traffic. Some cookies are necessary for the site to function. Others are optional and require your consent.

Cookies are small text files that are stored on your device when you visit our website. They help us understand site usage, remember preferences, and improve your experience.

Types of Cookies We Use:

• Essential cookies – Required for core website functionality

• Performance cookies – Help us track site usage and improve functionality

• Functionality cookies – Remember your settings and preferences

• Marketing cookies – Used for personalised ads and tracking

You can manage cookie preferences via your browser settings. For full control, use our Cookie Consent tool on the site.